Contact Us

Hi Muse!  We’re here to make sure your JAKIYA experience is smooth and seamless. 

How To Reach Us

 

Email: shopjakiya.help@gmail.com

 

Business Hours

 

Monday – Friday | 8:00 AM – 5:00 PM CST

 

Response time: Please allow 1–3 business days

 

Important Guidelines

 


  Please contact us through email only for order concerns. Social media messages/DMs and multiple emails may delay your response.



  We answer inquiries in the order they’re received (oldest to newest). Sending multiple emails about the same issue pushes your message to the top as “new,” which delays resolution.



  Always include your full name + order number for faster updates.

 

Still need help? Don’t worry babe, JAKIYA’s got you! For any further questions or concerns, please feel free to reach out — we’re always happy to assist our Muses!